Clothes And Footwear Sales Associates Needed In Canada

Two females buying clothes in shop, shopping. Shopaholics in clothing store, consumerism lifestyle, fashion

Job Description

As the public face of the company the Sales Associate is responsible for dealing with any and all customer questions about the products and services the company offers. A Sales Associate is expected to be continuously updating their knowledge of the company products, services, and policies.

Complaint handling is a critical part of this position. Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy and tact.

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Another key responsibility is maintaining the presentation of the sales floor, products, signage, and displays.

Responsibilities:

  • Greeting customers, responding to questions, improving engagement with merchandise, and providing outstanding customer service.
  • Operating cash registers, managing financial transactions, and balancing drawers.
  • Achieving established goals.
  • Directing customers to merchandise within the store.
  • Increasing in-store sales.
  • Superior product knowledge.
  • Maintaining an orderly appearance throughout the sales floor.
  • Introducing promotions and opportunities to customers.
  • Cross-selling products to increase purchase amounts.

Requirements:

  • An Associate‚Äôs degree or high school diploma.
  • Retail sales experience.
  • A professional appearance.
  • Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.
  • The ability to read, write, and perform basic math.
  • The ability to stand and walk for extended periods of time.

Languages

  • English

Education

  • No degree, certificate or diploma

Experience

  • 1 to less than 7 months

Type of Product

  • Footwear; Sports equipment and clothing

Transportation/Travel Information

  • Own transportation

How to apply

By email

[email protected]

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